/ Atelier Communications

Studio inquiries and order support

Direct assistance for active shipments, bespoke corporate gifting arrangements, and architectural spatial consultations.

Direct Touchpoint

Send an inquiry

Please specify your order reference, spatial consultation scope, or bespoke corporate gifting request.

Essential Guidelines

Dispatch & Vessel Care

Clear standards for global transit and extending the lifespan of mouth-blown glass.

International Dispatch

Wick Maintenance

Vessel Re-use

Shipments depart weekly in custom shock-absorbent recyclable packaging designed to protect heavy glass vessels in transit.

Trim the unbleached cotton wick to five millimeters prior to every burn to guarantee steady heat distribution and clean combustion.

When five millimeters of wax remain, gently warm the base to remove residue. The mouth-blown glass serves as a lasting object.